FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Check-in time?

As a rough guide, the check-in time is 15 mins before appointment. Let us know your arrival time in case you schedule and early check in our instructor will do our best to have your board prepared.

Check-out time?

As a rough guide, the check-out time is 5 minutes before your appointment end. If you like to extend the experience, please let the instructor know before hand to check the availability .

Is Reception open during business hour?

if you need to speak to us, please give us a call during our regular business hours

Which languages are spoken at Reception?

Italian, English, French, German and Spanish.

Is there a parking on site

Yes, there are plenty parkings on site at our kelso boat launch site, its the first right after the entrance gate where all the boards are being unloaded, and its very safe to leave your belongs in your car as well.

Internet connection?

unfortunately, this is no wifi on site, but it does have a good cellular reception within the Ontario network, 5G capable 

Which is the nearest airport?

The nearest airport is Pearson (YYZ), and Uber is very accessible to get around 

If you have any questions feel free to contact us!

Or call +1 905 975 5909

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